evizarcerius operates under Australian
privacy laws, including the Privacy Act 1988 and Australian Privacy
Principles. This policy explains how we collect, use, and protect
your personal information when you access our budget negotiation
education and services.
Last Updated: January 15, 2025
Effective Date: January 15, 2025
This policy applies to all users of evizarcerius.com and our related
services.
Information We Collect
We collect information you provide
directly and through your use of our services. Understanding what
we collect helps you make informed decisions about sharing your
personal data.
Personal Identifiers
Name, email address, phone number, and mailing address when
you register for our programs or contact us for budget
negotiation guidance.
Financial Information
Budget details, financial goals, and spending patterns you
share during consultations or educational sessions (stored
securely and never shared without consent).
Usage Data
Website interactions, page views, session duration, and
feature usage to improve our educational content and user
experience.
Communication Records
Emails, chat messages, phone conversations, and feedback you
provide when seeking support or participating in our
programs.
How We Use Your Information
Your personal information helps us
deliver personalized budget negotiation education and support
services. We're transparent about every way we use your data.
Service Delivery: We use your information to
provide budget negotiation coaching, send educational materials,
schedule consultations, and track your progress through our
programs.
Communication: We'll contact you about program
updates, new educational content, appointment reminders, and
responses to your inquiries using the contact methods you've
provided.
Improvement and Analysis: We analyze usage
patterns and feedback to enhance our educational content, develop
new budget negotiation strategies, and improve user experience
across our platform.
Marketing Communications: We may send you
information about new programs, educational resources, and budget
negotiation tips. You can opt out of marketing emails at any time
through unsubscribe links or by contacting us directly.
Information Sharing and
Disclosure
We respect your privacy and limit
information sharing to specific circumstances that support our
services or meet legal requirements.
Service Providers: We work with trusted
third-party providers for website hosting, email delivery,
payment processing, and analytics. These partners access only the
information necessary to perform their services and are bound by
confidentiality agreements.
Legal Requirements: We may disclose personal
information when required by Australian law, court orders, or
government regulations. This includes compliance with Australian
Taxation Office requirements and other regulatory obligations.
Business Transfers: If evizarcerius undergoes a
merger, acquisition, or sale of assets, your personal information
may be transferred to the new entity, subject to the same privacy
protections outlined in this policy.
With Your Consent: We may share information with
other parties when you explicitly consent, such as connecting you
with financial advisors or budget negotiation specialists you've
requested to work with.
Your Privacy Rights
Under Australian privacy law, you
have specific rights regarding your personal information. We make
it straightforward to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about
you, including financial data shared during consultations and
communication records.
Correct Information
Update or correct any inaccurate personal information in
your account or our records at any time through your user
dashboard or by contacting us.
Data Portability
Receive your personal information in a structured, commonly
used format that allows you to transfer data to other services
if desired.
Deletion Rights
Request deletion of your personal information, subject to
legal and business requirements for record keeping and ongoing
service delivery.
How to Exercise Your Rights: Contact us at
help@evizarcerius.com or call +61421281282 to request access,
correction, or deletion of your personal information. We'll
respond to your request within 30 days and may need to verify
your identity before processing.
Data Security and Protection
We implement comprehensive security
measures to protect your personal and financial information from
unauthorized access, disclosure, or misuse.
Technical Safeguards: Our systems use SSL
encryption for data transmission, secure server environments,
regular security updates, and multi-factor authentication for
staff access to personal information.
Physical Security: Our Thornton NSW office
maintains restricted access controls, secure document storage,
and proper disposal procedures for physical records containing
personal information.
Staff Training: Our team receives regular
privacy and security training to ensure proper handling of
personal information and compliance with Australian privacy
requirements.
Data Retention: We retain personal information
only as long as necessary to provide services, comply with legal
obligations, and resolve disputes. Financial consultation records
are typically retained for seven years in accordance with
Australian business record requirements.
International Data Transfers
Some of our service providers may be
located outside Australia. When we transfer personal information
internationally, we ensure appropriate safeguards are in place.
Cloud Services: We use reputable cloud providers
that may store data in secure facilities outside Australia,
including the United States and Singapore. These providers
maintain security standards equivalent to Australian
requirements.
Safeguards: International transfers occur only
with providers who contractually commit to protecting your
personal information according to Australian privacy standards or
equivalent international frameworks.
Policy Updates and Changes
Notification Process: We'll notify you of
significant privacy policy changes via email and prominent
website notices at least 30 days before changes take effect.
Continued use of our services after the effective date
constitutes acceptance of updated terms.
Minor Updates: Small clarifications or
administrative changes may be posted without advance notice, but
we'll always maintain the current effective date at the top of
this policy.
Privacy Complaints and
Resolution
If you have concerns about how we
handle your personal information, we encourage you to contact us
directly for resolution.
Internal Process: Submit privacy complaints to
help@evizarcerius.com with "Privacy Complaint" in the subject line.
We'll acknowledge your complaint within 5 business days and
provide a written response within 30 days.
External Review: If you're not satisfied with
our response, you can lodge a complaint with the Office of the
Australian Information Commissioner (OAIC) at oaic.gov.au or by
calling 1300 363 992.
